" ...The Holiday season is always incredibly stressful for retailers, so we wanted to provide our store managers with some tools to help them deal with that stress in a positive way. Dan and Jill brought an incredible energy to our meeting and gave us some amazing tools that our retailers could all take back and use to train their teams in relieving stress and providing a higher level of customer service. In addition to stress management techniques, Dan and Jill taught us how to connect with people in a fun way through the power of laughter and reminded us all that laughter is something that everyone can share!"
— Chrissy Spoo, Marketing Manager, The Empire Mall
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